• Genpact average gross margin for 2023 was 34.9%, a 0.8% increase from 2022.
• Genpact average gross margin for 2022 was 35.18%, a 1.29% decline from 2021.
• Genpact average gross margin for 2021 was 35.64%, a 3.57% decline from 2020.

Gross margin can be defined as a company's total sales revenue minus its cost of goods sold, divided by the total sales revenue, expressed as a percentage.